Legal
Policies, in plain language where plain language will do
Six documents govern how Learner Lead is sold, how it is used, and how student data is handled under the Digital Personal Data Protection Act, 2023. Each one states the date it took effect and the date it was last changed.
- Terms of ServiceThe agreement between Learner Lead and an institution that subscribes to the platform, covering access, fees, data, liability and termination.
- Privacy PolicyWhat personal data Learner Lead handles, why, where it is stored, who else touches it, and how long it is kept.
- DPDP noticeHow Learner Lead meets the Digital Personal Data Protection Act, 2023, including the fiduciary and processor split, data principal rights, and the grievance route.
- Sub-processorsThe third parties Learner Lead uses to deliver the service, what each one receives, where it runs, and whether it is live yet.
- Cancellation and refundsHow to cancel a Learner Lead subscription, what is refundable, and why school fees paid by parents follow the institution's policy rather than this one.
- Accessibility statementLearner Lead's conformance target under WCAG 2.1 AA, what has been verified so far, what has not, and how to report a barrier.